iBusiness suite sales force management focused on helping the Sales team to execute and manage the pre-sales process better and in an organized manner. The sales team is responsible for regularly capturing key customer interactions, any leads or opportunities.
This module allows top-level management to track all the interactions that have been made between the company/executive and the customer. Effective sales force management is vital to the growth of the organization.
Contact Management
It includes a contact management system which tracks the multiple levels of customer contacts like Administrative Contact, Technical Contact, Billing Contact, Decision Making Persons information etc.
Customer Segmentation
Sales force modules support customer Customer Segmentation and Account Management. You create customer segments like Top Corporate, SME, Individual etc.
Customer Segmentation based on vertical In addition to segmentation based customer size it also allows to keep segmentation based on their business vertical such are Hospitality, Health Care, Education etc.
Customer Account Mapping
Moreover, we can map customers to the respective account manager/executive for consistency focused account Management with accountability.
Customer Order Login
The module allows external user
login to the system and knows the status.
Multi Currency: iBusiness suite ERP is envisaged for global business operations and it support multi currency, keeping one currency as base currency(eg: USD).So at each country the operations can be carried out in their local currency.
Call management― Plan for customer interaction accounts for the fraction of Interaction management engine reps that comply with the process and have successful calls
Opportunity management― If the process is followed correctly then a sales opportunity exists. The fraction of Interaction management engine reps that use the tools, comply with the objective are all measured.
Account management― For multiple opportunities with a customer the account is measured by the tools, process, and objectives
Day Reports – It supports the management for daily activity reports of the Sales Force Sales executives performance incentives and tracking
Lead Management
Complete sales activities, see the detailed company and contact records and view communication history in one place so you can manage leads without the hassle. Approve genuine leads and automatically assign follow-up tasks to sales reps. iBusiness suite lets you track all the right information about your leads.
Follow-up Management
When converting a single lead into a deal, factors like what actions need to be taken and when play a big role in closing. Through iBusiness suite sales, force management module sales person get all data regarding the lead. Based on that data salesperson can do proper follow up like calls and send a series of emails via drip campaigns to qualify them.
Quote Generation
A quotation is generated which if “order placed” gets converted into a sales order. The sales order then flow into the back end (ERP) system for further execution and delivery.
Supervisory Access
This module allows top-level management to track all the interactions that have been made between the company/executive and the customer. Effective sales force management is vital to the growth of the organization. Access critical customer data including key contacts, communication history, and more — quickly and easily with iBusinesss.
Trouble Ticket Numbering: Our solution will create unique ticket numbers for the complaints/trouble tickets.
This is to certify that M/s INI Technologies Pvt. Ltd. has been providing us excellent services in respect of design, development, Hosting & maintenance of the Ecommerce website and iRetailPro (ERP) of Muthoot Precious Metals Corporation.They are closely associated with us in respect of the services mentioned above for the past 3 years and we have received satisfactory customer service from their part .
This is to certify that M/s INI Technologies Pvt. Ltd. has been providing us excellent services in respect of design, development, Hosting & maintenance of iTender-Tender Management Software with Web access Module.They are closely associated with us in respect of the services mentioned above since 2014 and we have received satisfactory customer service from their part .
This is certify that we Christ Nagar College placed the below order with INI Technologies Pvt Ltd and has been successfully completed the work. INI Technologies provide us satisfactory services in respect of Design, Development, Managed Hosting and Maintenance of the project. They are closely associated with us in respect of the services mentioned above for the past 6 years and we have received satisfactory customer service from their part. We wish you all success in your future endeavors.
This is certify that we Malankara Orthodox Syrian Church Medical College Hospital placed the below order with INI Technologies Pvt Ltd has been successfully completed the work. INI Technologies provide us satisfactory services in respect of Design, Development, Managed Hosting and Maintenance of the project. They are closely associated with us in respect of the services and we have received satisfactory customer service from their part. We wish you all success in your future endeavors.
